Our Guarantee · The Window Cleaning Bend
The 7-Day Rain Guarantee
If rain within 7 days of your exterior clean leaves spots on the glass, contact us and we come back to re-clean the affected windows at no additional charge. That is the whole guarantee — no fine print.
✓ Licensed & insured
✓ Screens & tracks included
✓ 7-day rain guarantee
✓ Exact price before we start
Window cleaning in a high-desert climate sounds like a guaranteed dry result — and most of the time it is. But Bend weather shifts fast. A clean done on a sunny Tuesday can catch an unexpected shower on Thursday, and that is frustrating for a homeowner who just paid for clean glass.
The 7-day rain guarantee exists so that frustration never turns into regret. If exterior glass we cleaned is spotted by rain within the first 7 days, contact us and we return to touch up the affected panes at no charge. You do not need to argue about it or prove what happened.
The guarantee covers spots from rain on exterior glass. It does not cover irrigation overspray (that is your sprinklers, not rain), interior glass, or damage from construction or landscaping after the clean. If sprinklers are hitting the glass, we point that out during the visit so you can fix the source.
What’s covered
The guarantee in plain language
Covered
Rain spots on exterior glass within 7 days of the clean. We return and re-clean the affected windows at no charge. Contact us by phone, text, or email.
Not covered
Sprinkler or irrigation overspray (that is your water, not rain). Interior glass. Construction, landscaping, or paint work after the clean. Mineral deposits that were assessed as etched before the clean.
Real questions
What homeowners ask about the rain guarantee
“Is a rain guarantee even useful in Bend? It barely rains here.”
Bend averages 8–12 inches of precipitation a year, but it comes in bursts — a dry week followed by a sudden shower. That one shower is what spots freshly cleaned glass, and it is the scenario the guarantee covers.
“What about irrigation — my sprinklers spotted the glass the day after cleaning.”
Sprinkler spots are from your irrigation system, not rain. The guarantee does not cover irrigation overspray, but we address the root cause during the visit: we point out which sprinkler heads are hitting the glass so you can adjust them and stop the spotting at the source.
“Other companies say they guarantee their work but never come back.”
Our guarantee is specific: 7 calendar days, exterior glass, spots from rain. You call or text, we schedule the touch-up — usually within a few days. It is not a marketing line; it is a return visit at no charge.
“What if it rains every day for a week after my clean?”
We schedule the touch-up for the first dry day after the weather clears. Cleaning exterior glass while it is actively raining is not effective, so we wait for conditions that let the result hold.
FAQ
Guarantee questions
Straight answers. Still unsure? Call and ask.
Get started today
Book with confidence
Tell us about your property and we will respond with a clear, upfront price — usually the same day.
✓ Exact price before anyone arrives
✓ No obligation — just a clear quote
✓ Screens, tracks, and sills always included
✓ 7-day rain guarantee on every clean
Prefer to talk? (541) 627-7771
Get my free quote
Takes about 60 seconds.
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274 SW Bluff Dr, Bend, OR 97702
Serving Bend, Sunriver, Redmond, Sisters, and all of Central Oregon
The Window Cleaning
Bend, Oregon
The Window Cleaning Bend provides professional window cleaning for residential, commercial, and vacation rental properties across Bend and Central Oregon. Licensed, insured, and backed by a 7-day rain guarantee.
Oregon licensed & insured · CCB contractor
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